Pet Supplies

PETSAFE Smart Feed Automatic Pet Feeder (2nd Gen)

Reliable Control or Kibble Jams?

⚑️ Quick Verdict - PETSAFE Smart Feed Automatic Pet Feeder (2nd Gen)

  • Best For: Pet owners seeking remote feeding control and portion accuracy.
  • Strengths: Reliable app control, customizable schedules, slow-feed option.
  • Drawbacks: Requires consistent Wi-Fi, sensitive to kibble size.
  • Verdict: A solid choice for consistent, controlled feeding, ideal for busy households.

βš–οΈ Pros & Cons Explained

Aspect Pros (Based on Real User Feedback) Cons (Based on Real User Feedback)
App & Connectivity Users appreciate the intuitive app interface and the ability to schedule meals remotely, providing peace of mind. The option for instant feeding is also widely liked. Some users report occasional Wi-Fi connectivity drops, requiring reconnection. The feeder only supports 2.4 GHz Wi-Fi, which can be a limitation for some modern home networks.
Food Dispensing The feeder is praised for its consistent and accurate portion control, which is beneficial for managing pet weight. The slow-feed option helps prevent rapid eating and reduces vomiting. A number of users have experienced kibble jamming issues, particularly with larger or irregularly shaped kibble. This can lead to missed meals if not regularly monitored.
Design & Durability The design is generally considered sturdy and easy to clean, especially the removable stainless steel bowl. The pet-proof dispenser has received positive remarks for preventing pets from accessing extra food. Some feedback suggests that the plastic components, particularly the lid and dispensing mechanism, could be more robust over long-term use. Certain determined pets may still attempt to tamper with the food chute.
Battery Backup The inclusion of optional battery backup provides reassurance that meals will be dispensed even during power outages, a critical feature for many users. While present, the battery backup is for dispensing only; app connectivity is lost during a power outage. Users must remember to replace batteries periodically.

πŸ”§ What’s Included? & Why It Matters

Component Why It Matters
Smart Feed Automatic Pet Feeder (2nd Gen) Base Unit Houses the dispensing mechanism, electronics, and food hopper. It is the core of the automatic feeding system.
Food Hopper (24-cup capacity) Stores a significant amount of dry pet food, reducing the frequency of refills and ensuring a continuous supply for your pet.
Lid Secures the food hopper, keeping kibble fresh and preventing pets from accessing food prematurely.
Stainless Steel Bowl Provides a hygienic and easy-to-clean feeding surface, which is often preferred over plastic for pet health.
Bowl Holder Keeps the stainless steel bowl securely in place, preventing spills and movements during feeding.
Power Adapter Supplies primary power to the feeder for consistent operation.

πŸ’° Is It Worth It? – Value & Cost Efficiency

Aspect Positive (User Perspective) Negative (User Perspective)
Convenience & Time Savings Users find immense value in the convenience of remote feeding, especially for busy schedules or travel. It eliminates the need for manual feeding and ensures pets are fed on time. The initial setup and occasional Wi-Fi troubleshooting can consume time, detracting slightly from the overall convenience for some users.
Pet Health Management The precise portion control helps manage pet weight and health conditions requiring strict dietary intake, potentially saving on future vet bills related to obesity. Kibble jamming, if not addressed, can lead to skipped meals, potentially impacting a pet's health and requiring manual intervention, which defeats the purpose of automation.
Durability & Longevity Many users report the feeder holds up well to daily use, suggesting a good return on investment over several years. Some reports of wear and tear on plastic parts or motor issues after extended use indicate that it may not last indefinitely for every user, potentially necessitating replacement.
Peace of Mind The ability to monitor feeding and ensure pets are fed even when away provides significant peace of mind, which many users consider invaluable. Reliance on Wi-Fi means that connectivity issues can cause anxiety, and the lack of a camera means visual confirmation of feeding requires a separate device.

πŸ” PETSAFE Comparison – How This Version Improves Over Previous Models

Aspect PETSAFE Smart Feed Automatic Pet Feeder (1st Gen) PETSAFE Smart Feed Automatic Pet Feeder (2nd Gen)
Wi-Fi Connectivity & Reliability Experienced more frequent reported issues with initial setup and maintaining a stable Wi-Fi connection. Improved Wi-Fi module and app stability, leading to more reliable connections and fewer reported dropouts for many users.
App Features & User Interface App was functional but sometimes less intuitive, with occasional reports of glitches. Enhanced app interface with improved responsiveness and potentially more streamlined scheduling options, making it more user-friendly.
Dispensing Mechanism Functional but some users reported more frequent jamming, especially with non-standard kibble shapes. Slightly refined dispensing mechanism designed to reduce instances of kibble jamming, though it can still occur with certain kibble types.
Overall Performance Provided core automatic feeding but with more reported inconsistencies in daily operation. Generally more consistent and reliable performance for scheduled feedings and remote control, addressing many common criticisms of the previous model.

βš”οΈ Alternatives vs PETSAFE Smart Feed Automatic Pet Feeder (2nd Gen)

Aspect Petlibro Granary Automatic Pet Feeder WOPET Smart Pet Feeder (WF-050) PETSAFE Smart Feed Automatic Pet Feeder (2nd Gen)
Key Features Remote app control, scheduling, voice recording, manual feeding button, desiccant bag for freshness. Remote app control, scheduling, 1080P HD camera with night vision, two-way audio, voice recording. Remote app control, scheduling, slow-feed option, meal skipping option, battery backup.
Durability & Build Quality Generally well-regarded for sturdy build, secure lid, and often includes a stainless steel bowl. Plastic construction, reports vary on long-term durability, camera unit is typically robust. Solid plastic construction, secure lid, stainless steel bowl, generally durable for daily use, with occasional reports of internal mechanism wear.
Overall Value Offers strong feature set for its price, often considered good value for reliable basic smart feeding. Excellent value for those prioritizing camera monitoring and two-way audio alongside feeding functionality. Strong value for its reliable app-controlled feeding and portion accuracy, particularly for owners focused on diet management.

πŸ’‘ FAQ (Frequently Asked Questions)

  • Does the PETSAFE Smart Feed Automatic Pet Feeder (2nd Gen) work with all kibble sizes?
    The feeder is designed to work with dry kibble ranging from 1/8 inch to 3/4 inch in diameter. Larger or irregularly shaped kibble may sometimes cause jamming.
  • Is a Wi-Fi connection required for the feeder to dispense food?
    Yes, a 2.4 GHz Wi-Fi connection is required for initial setup and for the app to control the feeder and update schedules. Once a schedule is programmed, the feeder will execute it even if Wi-Fi temporarily drops, but remote changes or manual feeds will not be possible without a connection.
  • Does this feeder have a battery backup?
    Yes, the feeder supports D-cell alkaline batteries as a backup power source. If power is lost, the feeder will switch to battery power to dispense scheduled meals. Please note that batteries are sold separately.
  • How often do I need to clean the feeder?
    It is recommended to clean the removable components (food hopper, lid, stainless steel bowl, and bowl holder) regularly, ideally once a week or every few weeks, to ensure hygiene and proper operation. These parts are typically top-rack dishwasher safe.
  • Can I use this feeder for multiple pets?
    While the feeder itself dispenses into one bowl, it can be used in a multi-pet household if pets eat at the same time and share a feeding station, or if you purchase multiple feeders. Portion control can be adjusted for the total amount of food needed.

πŸ‘ Positive Reviews - What Users Love

  • The app control is incredibly convenient, allowing me to adjust feeding times and portions even when I'm not home. It's been a game-changer for managing my dog's diet.
  • I love the slow-feed option; it has significantly helped my dog with his fast eating habits, reducing vomiting after meals.
  • The portion accuracy is spot on. I've been able to precisely control my cat's food intake, and she's maintaining a healthy weight now.
  • Setup was surprisingly easy, and the connection has been stable. I've had no issues with dropped Wi-Fi signals so far.
  • The stainless steel bowl is a great touch for hygiene, and the whole unit is easy to disassemble and clean.

πŸ‘Ž Negative Reviews - What Could Be Better

  • My biggest frustration is the kibble getting stuck. I've tried different brands, but it still jams sometimes, causing my dog to miss meals if I don't check it daily.
  • It only connects to 2.4 GHz Wi-Fi, which was a hassle to set up with my newer router that prioritizes 5 GHz. I wish it supported dual-band.
  • The lid can be a bit flimsy; my persistent cat managed to pop it open once and get extra food. It needs a more secure locking mechanism.
  • While the battery backup is nice, I wish the app would notify me if power goes out or if a meal was missed due to a jam.
  • The portion sizes are in 1/8 cup increments, which is fine, but for very small dogs or specific diets, finer granularity would be better.

πŸ“‹ Key Details & Specifications

Specification Detail
Product Name PETSAFE Smart Feed Automatic Pet Feeder (2nd Gen)
Model Number P5000578 / PFD19-15878 (may vary slightly by region)
Food Capacity 24 cups (approx. 5.6 Liters) of dry kibble
Kibble Size Compatibility Dry kibble, 1/8 to 3/4 inch in diameter
Meal Portions 1/8 cup to 4 cups (in 1/8 cup increments)
Number of Meals Per Day Up to 12 meals per day
Feeding Modes Immediate Feed, Scheduled Feed, Slow Feed (dispenses over 15 minutes)
Connectivity 2.4 GHz Wi-Fi (802.11b/g/n)
Power Source Power Adapter (included), 4 D-cell alkaline batteries (not included) for backup
Bowl Material Stainless Steel
Dishwasher Safe Parts Lid, hopper, stainless steel bowl, bowl holder (top rack only)

πŸ”š Summary – Is This the Right Choice for You?

  • The PETSAFE Smart Feed Automatic Pet Feeder (2nd Gen) stands out as a reliable option for pet owners seeking to automate and control their pet's feeding schedule remotely. Its intuitive app, precise portioning, and helpful slow-feed feature make it particularly beneficial for managing pet weight and preventing digestive upset.
  • While it offers significant convenience and peace of mind, potential buyers should be aware of its reliance on a stable 2.4 GHz Wi-Fi connection and the possibility of kibble jamming with certain food types. The lack of an integrated camera means additional monitoring might be desired by some.
  • Overall, if your priority is consistent, portion-controlled feeding with smart capabilities and you have a compatible Wi-Fi setup, the 2nd Gen Smart Feed is a strong contender. It's especially well-suited for busy individuals, those who travel frequently, or pet parents focused on their pet's dietary health.

Explore More 'Pet Supplies' Reviews

Explore More 'PETSAFE' Reviews